Plain English first. This policy explains what information we collect, how we use it, and what we never do with it. No fine print. If something isn't clear, email us at omarrabyrd@businesssolidsolutions.com and we'll explain it directly.
Section 01
What Information We Collect
We only collect information you give us directly or that is necessary to provide our services. This includes:
- Contact information — your name, business name, email address, and phone number when you reach out to us or fill out a form.
- Business information — details about your business you share with us to build your website.
- Payment information — processed securely through third-party payment processors. We do not store your card details.
- Communications — emails, text messages, or form submissions you send us.
We do not collect data in the background. No tracking pixels, no behavioral profiling, no data brokers.
Section 02
How We Use Your Information
We use the information you provide strictly to deliver and improve our services. Specifically:
- To build and deliver your website.
- To communicate with you about your project, billing, or support.
- To send service-related updates — not marketing blasts.
- To respond to inbound text messages sent to (484) 255-4522.
We do not use your information for any purpose beyond what's listed above without your explicit consent.
Section 03
What We Never Do With Your Information
This is the part that matters most:
- We never sell your data. Not to advertisers, data brokers, or anyone else.
- We never share your data with third parties for their own marketing purposes.
- We never send unsolicited marketing to your customers or contacts.
- We never retain your data after our business relationship ends, beyond what is legally required.
Your information is used to serve you. That's it.
Section 04
Text Messaging (SMS)
If you text us at (484) 255-4522, you are initiating contact with us. We will respond to your message directly. Standard message and data rates may apply.
We only send SMS messages in response to inbound inquiries. We do not send unsolicited text messages. You can stop receiving texts from us at any time by replying STOP.
For help, reply HELP or email us at omarrabyrd@businesssolidsolutions.com.
Section 05
Data Security
We take reasonable precautions to protect your information. Our website is hosted on secured infrastructure. Communications are transmitted over encrypted connections where supported.
No system is perfectly secure. If you have concerns about a specific piece of sensitive information, contact us directly before submitting it online.
Section 06
Your Rights
You have the right to:
- Request a copy of the information we hold about you.
- Request that we correct or delete your information.
- Opt out of any communications from us at any time.
To exercise any of these rights, email us at omarrabyrd@businesssolidsolutions.com or call (484) 255-4522. We will respond within 10 business days.
Section 07
Changes to This Policy
We may update this policy from time to time. If anything material changes, we will notify active clients by email. Continued use of our services after that notice counts as acceptance of the updated policy.
Questions? Reach us directly at omarrabyrd@businesssolidsolutions.com or (484) 255-4522.